Welcome to HippoCode ("we," "our," or "us"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our medical coding API (the "Service"). By accessing or using the Service, you agree to the terms of this Privacy Policy.
We do not collect, store, or retain any patient data, medical charts, or personally identifiable health information. Our Service is designed to process input data in real-time and return relevant medical codes without persisting the original content.
However, we may collect limited information necessary for the operation of our Service, such as:
The information we collect is used solely for the following purposes:
We do not store or retain any user-submitted medical text, images, or documents beyond the duration of an active API request. API usage data may be retained for monitoring and security purposes in accordance with industry best practices.
We do not sell, rent, or share user-submitted data with third parties. However, we may disclose non-personally identifiable usage data to trusted service providers for analytics and infrastructure support. Additionally, we may disclose limited information if required by law or in response to a valid legal request.
We implement industry-standard security measures to protect API usage data, including encryption, authentication protocols, and access controls. However, no transmission over the internet is entirely secure, and we cannot guarantee absolute security.
As we do not collect personally identifiable data, there is no need for data access, correction, or deletion requests. Users who wish to stop using the Service may discontinue API usage at any time.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Service after changes constitute acceptance of the revised policy.
If you have any questions about this Privacy Policy or our data practices, please contact us.